Q: CAN WE TAKE A TOUR OF THE SPACE? A: Yes we can set up a tour for you and/or you can view our virtual tour here.
Q: WILL YOUR STAFF BE ON SITE ALL DAY? A: Yes. We will have a venue host on site on your event day. This is provided by the venue to assist with entry into the building and as a point of contact for the duration of your event for all building-related matters that may arise, bathroom and trash clean-up and more. This is not an event planner or coordinator, we do not decorate, set up, room flip or tear down for your event. These services are available for an additional fee.
Q: WHAT IS THE DEPOSIT FOR THE VENUE AND WHEN IS THE REMAINDER DUE? A: 50% deposit, remainder 50% due no later than 60 days before your event date.
Q: WHAT IS REQUIRED TO BOOK? A: A signed contract by all parties and a 50% deposit. Renter insurance and vendor insurance for caterers and/or bartenders hired is required no later than 14 days prior to your event.
Q: WHICH METHODS OF PAYMENT DO YOU ACCEPT? A: You’ll receive an online portal with an invoice section where we offer online options for payments with ACH with no fee, or you can mail us a check with no fee (a mailed check must arrive no later than three weeks before your event date), or use a credit card via phone or online for a 4% fee.
Q: ARE THERE TAXES AND SERVICE FEES ON PRICING? A: Yes, there is sales tax on your rental fee and there is a 4% fee for credit card payments.
Q: SINCE MY RENTAL FEE IS SUPPORTING A CHARITY, IS IT TAX DEDUCTIBLE? A: No. According to IRS guidelines, you cannot deduct contributions from which you benefit. However, 100% of your rental fee supports Outreach International and will be used to facilitate community-led development worldwide. Please consult a tax advisor for more information.
Q: WHAT IS THE MAXIMUM NUMBER OF GUESTS THE EVENT SPACE CAN ACCOMMODATE? A: In our main event space we can comfortably seat 154 seated people (maxed out). In the Kitchen & Suites, we have seating up to 33 with the Full Event Rental rented also. If the Kitchen & Suites is rented only, then we have seating for 33 - 50. 50 people amongst all the Kitchen & Suites areas is the maximum for people to feel comfortable in the space.
Q: DOES THE VENUE PROVIDE TABLES, CHAIRS OR LINENS? A: (5) 60" round (seats 8) or (20) 8' rectangle tables (seats 8-10) and white resin wood folding garden chairs are included with the rental. Note: Our maximum seating amount is with rectangle tables only while using the stage for seating as well. Linens are available to rent at $24 per linen and we have white or black.
Q: DO YOU HELP WITH FLOOR PLANS AND LAYOUTS? A: We have afew different floor plans we can show you that work great in our space with rectangle and also round tables. Please work with your coordinator(s) to find the best seating arrangement that works for you.
Q: CAN WE GET READY AT THE VENUE? WHERE CAN WE STORE OUR STUFF? A: We offer two great private suites for getting ready or storage during your event. Our first private suite is 408 sq ft, has more of a feminine touch with five getting ready mirrors with countertop, a sitting area, armoire for hanging clothing, a large floor mirror and multiple outlets. Our second private suite is 190 sq ft, with more of a masculine feel with a television, countertop and mirror, and a large garage door that opens into the alley for more hangout space.
Q: DO YOU HAVE A KITCHEN? A: We’ve thought of all the details. We’ve got an open kitchen in the back. (Note: this is not a "catering" kitchen, but more as an open kitchen in a usable space for you and your guests to utilize or for a buffet/food spread display).
Q: CAN WE BRING IN OUR OWN FOOD OR ALCOHOL? A: Yes, for smaller private parties that rent our Kitchen & Suites area you may bring in your own food and/or beverages or alcohol as long as you are not selling any for profit. For larger events taking place in the main event space for a Full Event Space Rental, we require a licensed caterer and/or bartender. You can use our contracted bartenders if you'd like and we recommend that. You also have the option to bring in your own caterers and/or bartenders but they must provide proof of insurance at least 14 days prior to your event. We have a list of preferred vendors here. Some events may vary. Please discuss with our Venue Manager for more details.
Q: DO YOU HAVE PREFERRED PROFESSIONALS YOU WORK WITH? A: Absolutely. Here is our preferred list of valued, trusted, fantastic professionals we love to work with. OI is not responsible for any vendor booked outside of the Outreach Event Space.
Q: CAN WE RENT THE SPACE FOR JUST 1-3 HOURS? A: You may rent our kitchen and suites for an hourly rate with no minimum M-Th. Our full event rental has has a minimum of 4 hours at a discounted rate for $350/hr until July 31, 2022.
Q: DO YOU HAVE OTHER EVENTS BOOKED ON OUR DAY? A: If you book the Full Event Rental, you will get the 10 hours you requested. If you only book four or five hours at our hourly rate, we might have another event the same day, with time for a reset in between.
Q: WHAT TIME DO MY GUESTS AND VENDORS NEED TO LEAVE AFTER MY EVENT? A: All guests, vendors and decor need to vacate by midnight on your full event day if your rental time is near the midnight hour.
Q: DO YOU HAVE A SOUND SYSTEM? A: We have professional audio equipment for music and microphones. You can easily blue tooth music from your phone or computer and you will be the one in charge of picking your playlist and bringing a device to blue tooth to our speakers.
Q: WE WANT TO SHOW A VIDEO. DO YOU HAVE A PROJECTOR? A: Yes. We have two overhead projectors and screens. One on the north side of our space and another on the east side. It's best if you email us your video ahead of time for us to display it on our computer already plugged in. We do not have wiring currently to plug in an Apple computer.
Q: WHAT'S THE PARKING SITUATION? A: We have three private spots directly behind our building and ample curbside parking throughout the surrounding neighborhood.
Q: DO YOU HAVE SECURITY ON SITE? A: It depends! Based on the time and size of your event, we will assess security needs. We may require and include a security guard if alcohol is served and if your party goes past 7pm.
Q: HOW DO YOU ACCOMMODATE WHEELCHAIR OR SPECIAL NEEDS GUESTS? A: We are a fully ADA-compliant facility (Americans with Disabilities Act) with a wheelchair ramp at our front entrance and a lift from our main event floor to the suites and kitchen.
Q: DO YOU HAVE ANY IN-HOUSE SERVICES? A: We do! We offer a photo booth rental with options to upgrade to an Airstream, VW Bus Booth or an open trailer concept. We also have coordinating services you can add on to your package, and we can even utilize our bartenders and caterers we contract with. We want you to have the flexibility to have it as all inclusive here as you'd like, or to bring in whom you'd like also.
Q: ARE ANIMALS ALLOWED ON SITE? A: At this time we do not allow animals on site unless they are certified service animals. If you want your fur baby (or feather or prickly baby, no judgment here) to join the party, let us know and we can discuss special accommodations.